New Equipment
Installation & Start-Up
Start Strong with Expert Support
Our Customer Care team is committed to ensuring a seamless experience from the moment your new equipment arrives. With Essentia, you’ll have the confidence of professional installation, tailored to meet your operation’s exact specifications.
Ensure proper installation, optimal performance, and expert training on your new Electrolux Professional equipment with our New Equipment Installation & Start-Up services. Our experts will guide you through every step, providing hands-on training and optimizing your equipment’s performance so you can focus on what matters most—delivering exceptional results.
Get Familiar with the Process
Prepare for Installation
1. It is the customer’s responsibility to prepare for their new equipment by ensuring all site requirements are met prior to the installation.
Sound like a lot to take on? Consider our add-on services for an easy, seamless process! ↓
Pre-Installation Site Inspection & Factory Installation
When you purchase an Electrolux Professional Installation Package and after the site is prepared, we can get started on getting your units up and running.
2. The paid Pre-Installation Site Inspection is an opportunity for Electrolux Professional to inspect the location, utilities requirements, and provide valued feedback on your site to ensure a proper operating environment for your new equipment.
Start this process by filling out the form below.
3. With our paid Factory Installation services, ensure piece of mind by having a factory trained representative set your equipment in place and make the necessary connections to ensure proper performance.
Our team will schedule an Authorized Service Agent to install your new equipment once the site inspection is complete, communicate the installation date with your local Rep, complete the Factory Installation, and provide the Factory Start-Up requirements.
Factory Start-Up & Chef Demonstration
4. A Factory Start-Up is a free service offered after installation, which verifies proper operating conditions for your new Electrolux Professional equipment.
5. Our Chef Demo is a free, chef-led training experience offered after start-up is complete. In partnership with your Rep, you’ll receive hands-on with your new equipment through interactive culinary demonstrations, highlighting features designed to elevate your kitchen’s performance and efficiency.
Ready to Get Started?
Click through each step to see who should be involved, key process details and requirements, and helpful ‘What’s next?’ guides to keep everything on track. We ask that you review each step’s requirements thoroughly to ensure all conditions are met before proceeding to the next phase.
Who is involved?
Customer and Sales Rep
The Process
It is the customer’s responsibility to ensure the following requirements are met prior to installation of their Electrolux Professional equipment
- Necessary permitting and licensing.
- Delivery of equipment within 5′ of final location.
- Procurement of the appropriate Electrolux Professional installation kit and any additional materials.*
- All utilities and connections are sized appropriately for the selected equipment meet all local codes.
- A floor drain is located within 3’ of the equipment’s final location and not directly under the unit(s).*
- Minimum height clearance for equipment under hood(s).*
- Floor is level and even.
- Water quality meets requirements per the spec sheet and procure an Electrolux Professional water treatment system if needed.*
- Water connections are appropriate for the equipment and supply meets minimum dynamic and maximum static pressure requirements.*
- Proper clearances from walls, neighboring equipment, and heat sources per the instructions.
* if applicable
What’s next?
- If you have confirmed the installation site conditions and arranged installation without Electrolux Professional’s services → Proceed to Step 4 to submit your Factory Start-Up request form
- If you have purchased our Pre-Installation Site Inspection & Factory Installation services → Proceed to Step 2 to submit your Pre-Installation Site Inspection request form
Who is involved?
Customer and Sales Rep
The Process
After the Pre-Installation Site Inspection has been completed, the Authorized Service Agent, Field Service Manager, and customer will coordinate the installation by factory trained and authorized installers. This ensures your new equipment is installed per the manufacturer’s instructions and are tested to confirm proper operation.
Included in Factory Installation:
- Travel within 50 miles of installer, 100 miles round trip
- Uncrating of purchased equipment
- Placement and leveling of unit
- Connection to existing utilities within 3′ (gas) or 5′ (electric and water)
- Start-up to ensure equipment is working properly and initiate the warranty period
Not Included in Factory Installation:
- Travel over 50 miles one way, 100 miles round trip
- Overtime labor or travel – before 8am or after 5pm M-F or Weekends/Holidays
- Delivery to end user location
- Positioning of unit more than 5′ to final location
- Installation supplies (install kit sold separately)
- Removal of packing material and/or old equipment from site
- Licensing and permits
- Any utility upgrades or modifications required to meet specification of purchased equipment.
