Service agreements

We take care of your equipment, so you can take care of your business

Electrolux Professional Customer Care offers a number of tailor-made service agreement
packages, designed according to our product manuals, designed to maintain
the performance, availability and safety of your equipment, maximizing
lifetime and profitability.

Base Care, included with all registered products providing you with help to resolve less critical issues, with email and telephone support during working office hours, access to a global spare parts inventory and escalation to our comprehensive field service network.

Designed to reduce unplanned downtime, maintain warranty conditions, ensuring optimum operating performance. Our Performance Service package includes the benefits of annual preventive maintenance comprising of inspection and servicing in accordance with Electrolux Professional product manuals

Our next level Service Package, Premium enhances the Performance Service offer with the added advantage of included spares for reactive field interventions. As an additional benefit then you also receive a discount
on our original range of Accessories & Consumables and extended accessibility to the Electrolux Professional field support network.

Excellence Service includes the benefits of Premium Service offering true piece of mind, should an unexpected issue occur. A key feature of Excellence Service is an extension of Electrolux Professional own warranty which provides arts and labour coverage to support and maintain your equipment at a fixed cost. The package also includes a guaranteed response time to site for field service interventions.

We take care of you, so you can take care of your business.