essentia customer care electrolux professional
Essentia customer care Electrolux Professional

Essentia

Teamed to serve you. Anytime, anywhere

The heart of customer service

Essentia elevates Customer Care to a new level. A dedicated service that becomes foremost for your competitive advantage.

From the moment of installation to the end of any equipment life time, we stand ready with comprehensive maintenance agreements based on our extensive knowledge, heritage and many years of designing kitchen, laundry and beverage equipment.

Discover Essentia

Providing you with the support you need, taking care of your processes with a reliable service network, a range of tailored-made exclusive services and an innovative technology.

Service agreements

Choose from flexible and tailor-made packages.
Reduce your business downtime, maintaining top operating performances.
ELEVATE YOUR STANDARDS
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Accessories & Consumables

You can rely on a quick dispatch of original Accessories & Consumables, rigorously tested by Electrolux Professional experts to ensure durability and performance of your equipment, together with the safety of the users.
Original Accessories & Consumables
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Spare parts

55,000 available spare parts in stock.
With spare parts available for at least 10 years from the end of production.
24 – 48 hours spare parts worldwide dispatch.
Nearest partner for spare parts
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User maintenance guide

A complete guide offering you exclusive tips about the recommendations on periodic cleaning, maintenance and how to face unexpected issues to guarantee the best performances of your equipment.
Contact a maintenance expert
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Equipment safeguarding and preservation guide

Steps to ensure safety and prolong performance during inactive periods
Ensure safety and performance

Our support

With our new service product Essentia, we secure standardized and harmonized Customer Care procedures across the globe. With an Essentia Customer Care relationship, we want to be the reason that our customers chose to come back, time after time for the innovative quality products of Electrolux Professional.

Service network

You can count on more than 2.200 authorized service partners, always available, always on duty. We stand ready and committed to support you with an unique service network that makes your work-life easier.
Find a service partner
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Ask for more information about Essentia services

Essentia Customer Care 2023-07-31T07:46:03+00:00 Electrolux Professional