Electrolux Professional is The OnE Trusted Partner – now more than ever

Our world has changed, and we know the impact on many of our customers has been tremendous. In these uncertain times Electrolux Professional is here for you.

Electrolux Professional is a global leader in the industry providing food, beverage and laundry equipment to our customers. As member of the global community of hospitality and laundry professionals we are proud to support you in this unprecedented time.

Be assured that we have put substantial efforts and resources into managing this uncertain situation in order to safeguard our customer’s needs.

We have taken precautionary measures to ensure business continuity for our customers including:

• Inventory planning and management adjusted to mitigate supply chain disruptions.
• Stock levels increased in major warehouses and decentralized to local warehouses to ensure products close to our customers and ready to ship.
• “Two Pairs of Eyes” – our advanced contactless service tool now available to keep our customers safe and drastically reduce service downtime.
• Customer Care and Technical Services are operating as normal and committed to providing continuous support.

Barbarossa Coffee opened it’s first location in May 2017. Exactly three years later Barbarossa Coffee has opened it’s second location in Tomball, Texas. What couldn’t have been planned for is that the new location would be opening amid a global pandemic and extensive new regulations limiting customer traffic and changing how customers are served.

Barbarossa Coffee offers their customers a unique coffee experience fueled by passion : 20 different kinds of coffee brewed in 6 different ways.

Additionally they host coffee tasting sessions which allow their customers a guided experience in tasting the various and complex flavors of the coffee. In order to provide this experience, Barbarossa required an espresso machine that would be an extension of the barista and perform so that each coffee is presented with exactly the flavor profile desired.

Our 3-group multi—boiler precision espresso machine matched Barbarossa’s needs exactly and had proven to be the perfect fit at the first location. Barbarossa’s second machine was installed in the new location in by an ASA with extensive precautions taken to protect both the installer and the employees. The store opened on May 8 and owner Oguzhan Guragac states,

“My staff is working with their masks on, washing their hands or using hand sanitizer after each customer interaction, wiping down tables and chairs immediately after customers leave.”

Electrolux Professional is proud to partner with Barbarossa Coffee during these unprecendented times to achieve their mission to ‘Serve the best coffee brewed with love in Texas’.

Photo: Electrolux Professional Internal

Santo Domingo has first-rate private hospitals and clinics with top-notch technology and amenities. This is also true for the Dominican Republic’s other major city, Santiago. Their staff is mostly bilingual and highly educated (mainly in the United States). These hospitals will perform organ transplants and other major surgeries. When it came to lifting the standards, the government played a key role in funding most advanced healthcare concept – and landed at Electrolux Professional. 

Educated by our key consultants trained in our factories in Troyes, the President himself was giving direction towards ultimate hygiene and safety for newly build Hospital Cities. As a result, hospital concepts were rethought during construction and built around the concept of Electrolux’s barrier laundry “Laundry Cycle Management”. 

Join us on an impressive journey through first-class hospitals: Hospital Docente Universitario Dario Contreras, Hospital Jaime Mota de Barahona, Hospital Clínico Quirúrgico, Hospital Materno Infantil – the result of a 360 relationship between Electrolux Professional experts, partners delivering turnkey solutions and service providers not letting faith decide over anything.

Consistently transferring knowledge to our partners Calmaquip and SEMINSA, being close to them 24/7, created a team of ultimate trust in the brand, the people and the future together. 

Photo: Electrolux Professional Internal

Photo: Electrolux Professional Internal

Photo: Electrolux Professional Internal

Photo: Electrolux Professional Internal

Being well known as “Home of the Original Brisket Hoagie” and its Jewish specialties, Mrs. Marty’s Deli looked at the pandemic from a different angle. Switching quickly towards drive through and take away made them rethink their menu adding frozen drinks for the upcoming warmer spring/summer period. The I-Pro 2 Frozen Granita dispenser, with its double insulated bowls, allows it to standup well to rising temperatures. 

The I-Pro 2 is the perfect solution for the company’s menu expansion as it’s able to quickly mix and freeze a variety of different frozen treats. With the full support of our local partners Corsi and Associates Foodservice Consultants, the Deli is gaining profitability day by day – even during limited opening hours. 

Photo: Marty’s Deli website

The Electrolux Professional team in Norway has accumulated over many years a high level of expertise, knowledge and good confidence in the market on especially barrier washers and dryers. When Norway partially closed down in mid-March, the Norwegian health-authorities changed the guidelines and adopted new infection control regulations to secure the safety against further infection in several different industries including the health sector. Therefore, the ambulance stations were made aware that they had to change their washing routines and equipment in line with the new industry standards such as washing at 85 degrees for 10 minutes.

Thanks to the efforts of Electrolux Professional Authorized Partner T. Sebergsen AS, Electrolux Professional Laundry solutions were selected to equip 18 new ambulance stations in Finnmark area.

Jinsoo Kang, Head of Sales Laundry at Electrolux Professional Norway, commented “a local partner like Sebergsen with 40 years of experience within the industry shows how important trust, security and quality are for our customers”.

Sebergsen offered a complete solution including Electrolux Professional washers, Heat Pump drying cabinets, service, assembly and preparation as well as programming for Automatic Dosing System. A full “360 delivery”, where value for money, quality and solution made a key difference for the customer. To meet the specific and challenging conditions of the infrastructure in all 18 locations, it was recommended to offer easy to install Heat Pump drying cabinets – for both environmental and cost efficiency reasons in the long term.

Most ambulance stations have used domestic products in the past, moving now towards professional equipment. Standing out from the others, the ambulance station in Tromsø will be the first station in Norway to switch to a complete barrier solution. Setting a new bar in laundry hygiene for ambulance stations, there is big potential for a new standard for other stations in the future. “Until now, we have gained 117 Ambulance stations in total – most of them equipped with WH6-6 (6kg) Professional washers. Thanks to a longstanding, reliable cooperation with our partner network such as Sebergsen, Lilleborg Professional and Staples we were able to drive the change”, closes Jinsoo.

Photo: Electrolux Professional internal

Piazza Ferrara is on the outskirts of South East Milan, in the Corvetto district, a not so extensive but very populated neighborhood that is part of one of the oldest areas of Milan.

Having redeveloped the concept of the municipal market, the project “Made in Corvetto” includes a neighborhood kitchen with two young guys who not only bet on deliveries or take away, as is obvious, but look around and try to “bring a moment of happiness to those who experience difficulties”. Words by Fabio Mondino, young chef, who together with his friend Erik Avolio manages the “neighborhood kitchen”, in the Municipal Market covered by Piazzale Ferrara.

During the pandemic days, the neighborhood kitchen has launched a social initiative: for each € 10 menu, € 1 is destined for the “Lunch for all” project to help those in economical difficulty. You could also donate the entire lunch (€ 10), with the “Suspended Lunch” formula: to anonymously offer a meal to a stranger in need.

All food was prepared using Electrolux Professional appliances: oven, blast chiller and some other modular cooking functions. The young chefs were trained by the Electrolux Professional Chef Academy, in February, when the kitchen started operating (see picture with our sales guys and our chef, during the inauguration).

Photo: Moments of happiness created by Chefs Fabio Mondino and Erik Avolio

Some businesses found that during the down time in trade it would be a good idea to refurbish their machinery. Due to the fact Associated Group Services Limited (AGS) hold large stocks of Electrolux Professional washers and dryers they were able to supply and deliver equipment to site.

AGS have supplied multiple Super 8 machinery into launderettes that have completed total refurbishments in Leyton and Walthamstow in London which has been installed within days of the equipment being delivered. As well as this some of our customers have replaced individual machinery in Stockport, Hitchin and Wales.

AGS has managed to support (and is still supporting) hospitals,  hotels (looking after NHS workers), care homes, nursing homes, dry cleaners and launderettes who need to ensure that their machinery is in good working order as well as carrying out servicing in preparation for when things get back to normal businesses will be able to cope with returning customers.

During the downtime of laundry/launderette business AGS have given a lot of advice to callers covering various subjects that everyone has been affected by. AGS strive to communicate and support existing and new customers through this very trying time with Electrolux laundry machinery leading the way.

Established in 1985 by Lord and Lady Haughey in Glasgow, UK, City Facilities Management followed a distinctly different approach to facilities management.

Replacing client/contractor relationships with long-term, mutually beneficial partnerships enabled City Group to grow into one of the world’s most trusted facilities management companies with divisions across Europe, Australia, North America and Asia.

With safety at the heart of City’s values, their top priority is to keep over 10,000 colleagues safe as they support the delivery of vital services across retail and healthcare sectors in the UK. Values that Electrolux Professional’s team is proudly supporting with bespoke Essentia Excellence Service.

This Essentia contract provides essential cover to over 390 Food Superstores and distributions centres in the UK and Ireland. Each superstore has 1 x Washer, 1 x Tumble dryer complete with efficient dosing and process validation to verify thermal decontamination of each wash. Thus, to ensure that each store has a readily available supply of clean and ready to use microfibre cleaning textiles and their hygiene requirements are met 7 days a week.

The level of service provided to City FM is even more essential during the pandemic. Electrolux Professional’s partner network, back office and technical department continue to provide a first-class service and continuously meet the KPI’s set by City FM and their client base.